Welcome to National Comfort, your online marketplace for a wide range of appliances and smart devices. We are dedicated to providing you with the best shopping experience. These Terms & Conditions ensure a fair and enjoyable use of our site. By using National Comfort, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our site.

Account Creation

To create an account on National Comfort, you will need to provide your name, email address, and contact information, and create a password. You are responsible for maintaining the confidentiality and security of your account information. Notify us immediately of any unauthorized use of your account or any security breach.

Use of the Site and Services

You agree to use our site and services in accordance with these Terms and all applicable laws and regulations. You may not use the site or services for any unlawful, illegal, or prohibited purpose.

You agree not to:

• Violate any laws or regulations in connection with your use of the site or services.
• Infringe on the intellectual property rights of others.
• Transmit any viruses, malware, or harmful code through the site or services.
• Use the site or services to spam, solicit, or harass others.
• Use the site or services for any commercial purpose without our express written consent.

Product Availability and Pricing

National Comfort strives to ensure that all products listed are available and accurately priced. However, there may be occasions when a product is unavailable. In such cases, we will contact you to offer a refund (if payment has already been made) or an alternative product. Prices are subject to change in accordance with market fluctuations.

Orders and Payments

After placing an order on National Comfort, you will receive a confirmation call and email. Your order will then be processed and shipped. For more information, visit our Refund & Shipping page. We accept various payment methods, including direct bank transfer, credit and debit cards, and cash on delivery.

Shipping and Delivery

At National Comfort, we deliver your orders within 3-5 working days across Pakistan. Enjoy free shipping on orders above Rs. 5000, with a flat rate of Rs. 300 for orders below this amount. Please note that we do not offer an open parcel option; payment must be made before opening the package. Accurate shipping information is crucial to avoid delays.

Returns and Refunds

We offer a 14-day return policy on used mobile phones and a brand warranty for new mobile phones. If you are not satisfied with your purchase, you may return it for a full refund. Terms and conditions apply; please visit our Return Policy and Refund & Shipping pages for more details. Instructions for returns will be provided after your refund is approved.

Order Cancellation Without Prior Notification

National Comfort reserves the right to cancel any order without prior notification for reasons including, but not limited to:

• Identification of vendor/shopkeeper activity.
• Multiple orders from the same customer.
• Product unavailability.
• Suspicious activity detected.
• Incomplete or incorrect delivery address.
• Payment failure or bank rejection.

Warranty

All new products sold on National Comfort are covered by a manufacturer's warranty, varying by product. For warranty claims, please contact the product manufacturer directly. More details can be found on our Warranty page.

Intellectual Property

All content on National Comfort, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute any content without our express permission.

Limitation of Liability

National Comfort is not liable for any damages, including direct, indirect, incidental, special, or consequential damages, arising out of or in connection with your use of our site or the products purchased from our site.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan.

Dispute Resolution

Any disputes arising from these Terms & Conditions will be resolved by binding arbitration in accordance with the rules of the Pakistan Arbitration Centre.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

National Comfort
Whatsapp: +92 316 7770370
Address: 3 km, Saggian bypass, Beside Al Karim Super Mart. Lahore.

Additional Terms and Conditions

In addition to the above, the following terms also apply:

• You agree to use National Comfort only for lawful purposes.
• You agree not to post or transmit any defamatory, obscene, threatening, or illegal content on our site.
• You agree to indemnify National Comfort for any losses or damages incurred as a result of your violation of these Terms & Conditions.

We reserve the right to modify these Terms & Conditions at any time without notice. Your continued use of National Comfort following any modifications constitutes acceptance of the new terms.

Thank you for shopping at National Comfort.